San Marcos City App empowers residents and visitors to support the City in its efforts to keep San Marcos safe and clean. It is your gateway to submit service requests to city staff. You can use the app to notify us of things like:
- Traffic light outages
- Maintenance needs at city-managed spaces (parks, trails, etc.)
San Marcos City App creates an efficiency of service for both residents and city staff to report non-emergency concerns through:
Based on your phone’s GPS location, you can quickly notify us of where you observe an issue when you submit a request.
You can track the progress and resolution of your submitted requests in the app. Other nearby requests will also be viewable, so you can tell if someone else has noticed the same concern.
The app connects directly to San Marcos city staff who can help. Submitting service requests through the app is the quickest and most efficient way to get things resolved.
For more details, check out the San Marcos City App Resource Guide.
To use the desktop version, please click on the Report a Concern* button below. Please use Chrome as your browser.
If the concern you are reporting is an emergency, please call 9-1-1. For non-emergency law enforcement dispatch, please call the San Diego Sheriff’s San Marcos station at (760) 510-5200.
If you need assistance with our San Marcos CityApp or Report a Concern requests, please call (760) 744-1050 Monday through Thursday between 7:30 am and 5:30 pm. City Hall is closed on Fridays.
*Please note, any personally identifiable information submitted through the Report a Concern portal is for providing the requested City service. Anonymous complaints or use of a fictitious email address may delay action on the complaint and/or result in the complaint not being investigated. While we will make every effort to protect your privacy, please be aware that the complaint and any uploaded files, or portions thereof, may be subject to the California Public Records Act.