Americans with Disabilities Act & Section 504 Compliance

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ADA Compliance Program  ADA Coordinator 

City of San Marcos
1 Civic Center Drive
San Marcos, CA 92069
(760) 744-1050 Main Line

(760) 744-9520 Fax

 

Julie Magee

(760) 744-1050, ext. 3137

jmagee@san-marcos.net

711 Free Telecommunications Relay Service (TRS)

         

          

Notice of Nondiscrimination on the Basis of Disability

under the ADA Act  and

Section 504 of the Rehabilitation Act of 1973

In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973, the City of San Marcos will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs or activities.

Employment

The City does not discriminate on the basis of disability in its hiring or employment practices and complies with all of the regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the Americans with Disabilities Act (ADA).

Effective Communication

The City of San Marcos will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in City of San Marcos’ programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.  

Modifications to Policies and Procedures

The City will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all City programs, services and activities.  For example, individuals with service animals are welcomed in City of San Marcos offices, even where pets are generally prohibited.  

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of City of San Marcos, should contact Julie Magee, ADA Coordinator, City of San Marcos, 1 Civic Center Drive, San Marcos, CA 92069, PH: (760)744-1050, FAX: (760) 744-9520, 711 (Free Relay Service) as soon as possible but no later than 48 hours before the scheduled event.  

The ADA does not require the City to take any action that would fundamentally alter the nature of its programs or services or impose an undue financial or administrative burden. 

The City will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy. 

Complaints that a program, service, or activity of City of San Marcos is not accessible to persons with disabilities should be directed to: 

Julie Magee, ADA Coordinator
City of San Marcos
1 Civic Center Drive
San Marcos, CA 92069

PH: (760) 744-1050, FAX: (760) 744-9520
711 (Free Relay Service)

The City of San Marcos will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.

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Grievance Procedure

This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 ("ADA")/Section 504 of the Rehabilitation Act 1973 (Section 504). It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by the City of San Marcos. The City’s Personnel Policy governs employment-related complaints of disability discrimination.

The grievance should be in writing and contain information about the alleged discrimination such as name, address, phone number of grievant and location, date, and description of the problem. Written grievances should be signed by the grievant or his/her authorized representative. Alternative means of filing grievances, such as personal interviews or a tape recording of the grievance, will be made available for persons with disabilities upon request.

The grievance should be submitted by the grievant and/or his/her designee as soon as possible but no later than 60 calendar days after the alleged violation to:

Julie Magee
ADA Coordinator
City of San Marcos
1 Civic Center Drive
San Marcos, CA 92069-2918

Phone: (760)744-1050, ext. 3137
Fax: (760) 744-9520

jmagee@san-marcos.net

Within 15 calendar days after receipt of the grievance, Julie Magee or her designee will meet with the grievant to discuss the grievance and the possible resolutions. If grievant is unavailable to meet within 15 calendar days, a request to postpone must be made in writing to Julie Magee, or her designee.  Within 15 calendar days of the meeting, Julie Magee or her designee will respond in writing, and where appropriate, in a format accessible to the grievant, such as large print, Braille, or audio tape. The response will explain the position of the City of San Marcos and offer options for substantive resolution of the grievance.

If the response by Julie Magee or her designee does not satisfactorily resolve the issue, the grievant and/or his/her designee may appeal the decision within 15 calendar days after receipt of the response to the City Manager, or his/her designee.

Within 15 calendar days after receipt of the appeal, the City Manager or his/her designee will meet with the grievant to discuss the grievance and possible resolutions. Within 15 calendar days after the meeting, the City Manager or his/her designee will respond in writing, and, where appropriate, in a format accessible to the grievant, with a final resolution of the grievance.

All written grievances received by Julie Magee or her designee, appeals to the City Manager or his/her designee, and responses from these two offices will be retained by the City for at least three years.

ADA Grievance Form